State Farm® Insurance Agent Lori Mullen
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Michael B
March 13, 2026
5
out of
5
rating by Michael B
"Nicole Pugh is a Rockstar. Lori Mullen agency is the place to shop insurance. 10/10!"
Mark Rupp
March 9, 2026
5
out of
5
rating by Mark Rupp
"Very professional and courteous!"
We responded:
"Mark, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. Lori Mullen - State Farm Agent SFAutoquote.com 315-446-4432"
Adam Praxl
March 7, 2026
5
out of
5
rating by Adam Praxl
"Major help with getting all insurance in order for daughters new car"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Lori Mullen’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! Lori Mullen - State Farm Agent SFAutoquote.com 315-446-4432"
Joe McConnell
March 6, 2026
5
out of
5
rating by Joe McConnell
"Nora effectively communicates with customers, providing them with timely updates on changes and additional insurance options that can be incorporated into their existing plans."
We responded:
"Joe, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, our team is just a call or email away! Lori Mullen - State Farm Agent SFAutoquote.com 315-446-4432"
Jon Schloegel
March 5, 2026
5
out of
5
rating by Jon Schloegel
"Lori and her team were very helpful and easy to work with. They answered all my questions and made the insurance process simple. I really appreciate the great service and would recommend them to anyone looking for insurance."
We responded:
"Thank you so much for the 5-stars, Jon! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! Lori Mullen - State Farm Agent SFAutoquote.com 315-446-4432"
Benjamin Parrinello
March 3, 2026
5
out of
5
rating by Benjamin Parrinello
"Nicole and team help make modifying your policy super easy and fast."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. Lori Mullen - State Farm Agent SFautoquote.com 315-446-4432"
Michael schlueter
February 26, 2026
5
out of
5
rating by Michael schlueter
"Smooth quick transactions. Right to the point and on my way. Just what I wanted. Thank you"
We responded:
"Thank you for your kind review of our Team. We appreciate it! Lori Mullen - State Farm Agent SFautoquote.com 315-446-4432"
Michael Michael
February 25, 2026
5
out of
5
rating by Michael Michael
"Very knowledgeable and they are fast at getting the task at hand done."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! Lori Mullen - State Farm Agent SFautoquote.com 315-446-4432"
Tom Bowers
February 13, 2026
5
out of
5
rating by Tom Bowers
"John Ratliff provided with outstanding service! He was not only extremely helpful, but was professional as well!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Lori Mullen’s Team. Lori Mullen - State Farm Agent SFautoquote.com 315-446-4432"
Derek Millard
February 13, 2026
5
out of
5
rating by Derek Millard
"Nicole, Nora and Laurie have been great with assisting me in akk my insurance needs."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Lori Mullen’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! Lori Mullen - State Farm Agent SFautoquote.com 315-446-4432"
Devinee Guereschi
February 13, 2026
5
out of
5
rating by Devinee Guereschi
"Nicole was quick to send me the policy information I needed"
We responded:
"Hey Devinee, We are grateful and appreciate the time you took to leave your review. We're always happy to help so don't hesitate to contact us if you ever need anything. We're always happy to assist so don't hesitate to reach out to us if you need anything. Please let us know what we can do for you in the future."
Yanling Cui
February 12, 2026
5
out of
5
rating by Yanling Cui
"Nicole was incredibly patient and responsible throughout the whole process. Since I only have a learner’s permit, I had many questions about getting car insurance. She took the time to explain everything clearly and handled my policy very carefully and professionally. I truly appreciate her patience and support. Highly recommend!"
s coop
February 12, 2026
5
out of
5
rating by s coop
"Nora was very nice and helpful"
Patrick Saba
February 10, 2026
5
out of
5
rating by Patrick Saba
"I have always had a great experience working with the team. Nicole helped me with both my homeowners and rental insurance, was extremely knowledgeable, and anticipated all of my questions before I even asked them. Very nice, professional, and patient throughout the process. Highly recommend!"
Yoshi G
February 9, 2026
5
out of
5
rating by Yoshi G
"Nicole is AMAZING!!!! She’s professional, she is an active listener and she understands her clients. With someone who has been with Lori’s office for some years now, I can’t stop speaking highly of the team. Everyone is wonderful to work with but NICOLE! She’s a rockstar"
Jordan Kallstrom
February 6, 2026
5
out of
5
rating by Jordan Kallstrom
"Nicole was a great help and I enjoyed speaking with her on the phone."
Marissa Hayes
January 30, 2026
5
out of
5
rating by Marissa Hayes
"John was extremely helpful in helping me get my life insurance!!!"
We responded:
"Hey Marissa! Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Lori Mullen’s Team. "
Cameron Irland
January 29, 2026
5
out of
5
rating by Cameron Irland
"Called for business purposes. Nicole was wonderful to work with. Extremely pleasant, knowledgeable, effective, and responsive."
We responded:
"Greetings Cameron, Thanks for the kind words! It is truly touching to know you think so highly of us! We hope to continue exceeding your expectations with great service. It was a pleasure to serve you. Lori Mullen - State Farm Insurance Agent https://www.sfautoquote.com"
Christopher Hillanbrand
January 27, 2026
5
out of
5
rating by Christopher Hillanbrand
"Lori Mullen State Farm office is fantastic Nicole there handled everything I asked her and more went above and beyond her job to make sure that I had the information I needed worked all day She is fantastic…. If you need a down to earth Diligent State Farm representative go to Laurie Mullen and ask for Nicole.thanks again for everything"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Karen Porcello
January 20, 2026
5
out of
5
rating by Karen Porcello
"Nicole made switching my insurance from my old car to my new car an absolute breeze!"
We responded:
"Thanks so much for the amazing review, Karen! We really appreciate your support here in Fayetteville . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Lori Mullen’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Fayetteville . Lori Mullen - State Farm Agent SFautoquote.com"
Mark Davis
January 16, 2026
5
out of
5
rating by Mark Davis
"Talked to Nicole, she was very pleasant and very easy to deal with. Highly recommend!!"
We responded:
"Hey Mark! Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Lori Mullen’s Team here in Fayetteville . Lori Mullen - State Farm Insurance Agen thttps://www.sfautoquote.com"
Rick Bailey
January 13, 2026
5
out of
5
rating by Rick Bailey
"Lori Mullen State Farm is a great company to look into if you are looking for car, home and life insurance. Their prices are the best we have found in the past two years and the customer service can't be beat. My family and I were with State Farm for over 20 years. Sadly, four years ago, we had to leave State Farm due to the cost of our insurance coverage. State Farm revamped their coverage to be more affordable and competitive with other companies two years ago. Once we discovered this, we immediately returned happily to State Farm. Why...? Because they are head and shoulders above other insurance companies with not just the cost but their customer service and helpfulness. They also look over you throughout the year. Give them a chance to help you if you are looking. I have been talking with Nicole on a claim that we are dealing with and she has been kind, understanding and so helpful throughout this process. Nicole is definitely an asset to the Lori Mullen State Farm family!!! I highly recommend this branch to anyone looking for an insurance company!"
We responded:
"Thank you for your generous review Rick! We are honored that you have chosen our office to help you with your homeowners insurance. auto insurance and life insurance needs. You make our jobs easy!!"
Ben Lucarelli
January 11, 2026
5
out of
5
rating by Ben Lucarelli
"Excellent customer service, competitive rates, and easy to make the transition from my other insurance."
We responded:
"Hello Ben! Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here on State Farm Agent Lori Mullen’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! Lori Mullen - State Farm Agent"
Jeff Hoffmeister
January 8, 2026
5
out of
5
rating by Jeff Hoffmeister
"Nicole was great to work with"
We responded:
"Thank you for taking the time to leave such a great review, Jeff. We strive for excellence in all things insurance and are grateful for your positive feedback. Lori Mullen - State Farm Agent SFautoquote.com"
Jessica Madle
January 7, 2026
5
out of
5
rating by Jessica Madle
"The agent I spoke with today was definitely delightful and very helpful and quickly addressed the updating I needed to do for my account. l was much appreciative for all that she could do to help me lower my payments as well was an added bonus to this big new chapter of being a new home owner."
We responded:
"Thank you for your kind review of State Farm Agent Lori Mullen’s Team. We appreciate it! Thank you for the amazing review, Jessica! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. Lori Mullen - State Farm Agent SFautoquote.com"