State Farm® Insurance Agent Lori Mullen
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
James Bender
January 7, 2025
5
out of
5
rating by James Bender
"This was my first actual visit to the office. Nicole gave me great service. Lori went through my policies and Nicole sent me up with an appointment to review my needs."
We responded:
"James, it was a pleasure to finally meet you in person! I'm looking forward to reviewing everything with you in our upcoming meeting. Lori Mullen"
Ryan Marlin
January 3, 2025
5
out of
5
rating by Ryan Marlin
"Spoke with John about home and auto insurance. He is extremely professional and knowledgeable he helped us get an amazing bundle I highly recommend him and this location for all your insurance needs."
We responded:
"Ryan, thank you for your kind words. I'm glad John was able to help you and to provide you with an awesome experience! Lori Mullen"
jasmine davila
December 28, 2024
5
out of
5
rating by jasmine davila
"I’m truly impressed with how you have managed to meet every goal set before you and your dedication. Thank you always for being there Vastie Davila."
We responded:
"Thank YOU for being a great customer! Our office strives to make your insurance easy. Let us know when you need us - we will be checking in! Lori Mullen - State Farm "
David Hand
December 23, 2024
5
out of
5
rating by David Hand
"I have had them for years and they have always strived to give me the best coverage and lowest possible price."
We responded:
"Thank you for the kind review, David! We're here for you....just let us know when you need us. - Lori Mullen"
John Downs
December 22, 2024
5
out of
5
rating by John Downs
"Nicole was a tremendous help! She was super attentive and patient, and answered every question I had. She made our transaction seamless and made our lives easier-well done Nicole and thank you!"
We responded:
"Thanks, John! Nora is an amazing asset to our office. She knows her stuff and is committed to providing our customers with exactly the right policies for their needs!"
Lori Winslow
December 18, 2024
5
out of
5
rating by Lori Winslow
"The team at state farm has been extremely helpful and flexible with my work schedule. They gave me great rates and walked me through every step during the entire process. John is awesome and very professional!"
We responded:
"Thank you for the wonderful feedback, Lori! We're so glad to hear that you had a positive experience with our team. We appreciate your support and look forward to assisting you again in the future! -Lori Mullen "
MICHAEL LIZZI
December 18, 2024
5
out of
5
rating by MICHAEL LIZZI
"I just recently updated my insurance for my antique auto. They were very helpful and answered all of my questions. Things went very smooth and all the staff I talked to was very knowledgeable. I recommend this office to everyone who needs insurance help."
We responded:
"Thank you, Michael, for your kind words about our office and your experience with us! I am glad that we were able to help you out and get you the answers to your questions. Don’t hesitate to reach out should you need any further assistance! - Lori Mullen"
Zombie Stalker
December 17, 2024
5
out of
5
rating by Zombie Stalker
"Great service fantastic people!!! 100% satisfied."
We responded:
"Thank you for your kind words and review! I am pleased to hear that we were able to give you such amazing service and that you were satisfied with your experience with us, don’t hesitate to reach out should you need any assistance going forward! - Lori Mullen"
Brianna Shampine
December 9, 2024
5
out of
5
rating by Brianna Shampine
"I recently decided to get a quote on auto insurance just because I recently had an increase elsewhere, I spoke with John who was very knowledgeable and helpful. Over all everything got taken care of in a timely manner and I'm very satisfied with the over all experience."
We responded:
"Thank you, Brianna, for the wonderful review! I am pleased to hear that we were able to give you the service and assistance with your auto insurance that you were looking for and that you were satisfied with your visit. Feel free to give us a call if you come across any questions! - Lori Mullen"
Mark Mcavan
December 9, 2024
5
out of
5
rating by Mark Mcavan
"Have been with Lori for a couple years. have never had a single issue. Incredibly responsive anytime I've had questions, be it by text, email, phone or in person. Have felt like simply a number. Lori's staff is also top notch."
We responded:
"Thanks, Mark! I really appreciate the review. It’s so important to me that we treat our customers like they’re our neighbors, not just policy holders! Insurance issues can happen at any time, and we always want to be there for you when you need it most."
george gutwirth
December 6, 2024
5
out of
5
rating by george gutwirth
"ThisState Farm office basically replaced a Florida State Farm policy with a N.Y one when we moved and greatly assisted us with NY DMV appointments and other information as we registered a covered vehicle transported from Fl and added a newly long term leased car as well as bundling a renters insurance policy"
We responded:
"Thank you for your kind review, George! We're happy to hear that we were able to assist you with your move and help manage your insurance needs. We appreciate your trust in our services and are glad to have been of help during your transition! -Lori Mullen"
Travis Barr
December 6, 2024
5
out of
5
rating by Travis Barr
"I had an amazing experience working with this team! I spoke with John Ratliff who was very polite professional and personable. He explained everything very clearly and answered every question I had. Really felt like I was talking more with a close friend than an insurance rep! Great place with great people! Highly recommend!"
We responded:
"Hi Travis! I'm glad John was able to answer all your questions and help you with your insurance plan. Please let us know if you need anything else or have any questions! Lori Mullen"
Andrew Delore
December 5, 2024
5
out of
5
rating by Andrew Delore
"John was the best on helping me buy my first Insurance plan and I can’t wait to continue to work with him in the future:)"
We responded:
"Hello Andrew! I'm so glad to hear that John was able to help you understand your options and start you on your way with your personalized insurance plan. Lori Mullne"
Domingo Jimenez
December 5, 2024
5
out of
5
rating by Domingo Jimenez
"Estoy agradecido por su buenos servicios de aseguranzas.y sobre todo la atención que brindan a sus clientes.gracias"
We responded:
"¡Muchas gracias por tus amables palabras! Realmente valoramos tus comentarios y nos complace saber que valoras nuestros servicios de seguros y la atención al cliente. Nuestro equipo está dedicado a brindar el mejor soporte posible. Si tienes más preguntas o necesitas ayuda, no dudes en comunicarte con nosotros. ¡Estamos aquí para ayudarte! Lori Mullen"
Audrey Crosby
December 4, 2024
5
out of
5
rating by Audrey Crosby
"Lori Mullen and Nora Best are always available to answer my insurance needs and questions!"
We responded:
"Audrey, Thank you for taking the time to share your experience with us! Just let us know if we can help at any time. Lori Mullen "
Jeremy Susco
November 26, 2024
5
out of
5
rating by Jeremy Susco
"Lori's office is responsive and helpful. I dealt with Nicole today regarding a policy for my mother, and she was amazing."
We responded:
"Thank you, Jeremy, for your kind words! We're so glad to hear that Nicole was able to assist you with your mother's policy and provide exceptional service. We truly appreciate your feedback and look forward to helping you again in the future! -Lori"
Denise Leonardo
November 25, 2024
5
out of
5
rating by Denise Leonardo
"I had the opportunity to call to make a payment and was able to speak with Nicole, she patient and kind in assisting me with my policy. I highly recommend Lori Mullen with State Farm in Dewitt. I've been a policy holder for years with my vehicle and my business. She has very reasonable prices and excellent knowledge as to what my needs are. Thank you."
We responded:
"Hi Denise! I appreciate your review and feedback on your experience with us, and I am pleased to hear that we have been able to give you such amazing assistance over the years. Please give us a call should you need any further assistance! - Lori Mullen "
Joshua Tortolini
November 22, 2024
5
out of
5
rating by Joshua Tortolini
"John Ratliff is amazing worker and answered all my questions and helped me get the right insurance for what I needed would highly recommend him to my friends and family"
We responded:
"Joshua, what a compliment! I'm super happy that John was able to help! We're here for you whenever you need us. Lori Mullen"
kayla DeRienzo
November 21, 2024
5
out of
5
rating by kayla DeRienzo
"I purchased renters through John, he made the whole process very easy! Took time answering any questions I had, found answers promptly to anything he didn't know off the top of his head, very kind and helpful!"
We responded:
"Thank you for the wonderful review, Kayla! We're so glad to hear that John made the renters insurance process easy and was able to assist you with all your questions. We truly appreciate your feedback and are always here to help whenever you need us! -Lori Mullen"
David Maksymyshyn
November 21, 2024
5
out of
5
rating by David Maksymyshyn
"Fast, easy, and smooth insurance transaction for the needs we had. Thank you!!!"
We responded:
"You are welcome! I'm glad my office could provide you with a pleasant experience. Lori Mullen"
Leigh
November 18, 2024
5
out of
5
rating by Leigh
"Everyone here was great! I was previously a State Farm customer at another branch, but John was super helpful and knowledgeable and made it very easy to restart my policy! I highly recommend Lori's branch :)"
We responded:
"Thanks for your lovely review, Leigh! I am glad that my office and I were able to give you such amazing service and help you get the information you needed in finding the right policy for you. Please give us a call if you have any questions or concerns! – Lori Mullen"
TheGrinch
November 11, 2024
5
out of
5
rating by TheGrinch
"Nicole was such an excellent representative of State Farm not only did she listen to me vent about life obstacles and was able to calm me down and I quote my eight-year-old mom stand on the phone with her because she is calming you down and I said thank you to her because she did calm down and she was a wonderful representative. She helped me and we found exactly what I needed, thank you Nicole"
We responded:
"Hello! I am glad to hear that Nicole was able to add some peace of mind. We are here for you....just let us know if you need anything else! Lori Mullen"
rosamma thomas
November 11, 2024
5
out of
5
rating by rosamma thomas
"Lori and her wonderful staff have been very helpful, friendly , professional and knowledgeable. Recently I worked with Bella, who took care of my need very promptly and friendly. I will recommend them highly."
We responded:
"Thank you, Rosamma! I’m so happy to hear you had a great experience with my team. Bella is always dedicated to our customers’ needs. We all understand people have busy lives and try to make the insurance process as prompt and painless as we can!"
Diczan Gonzalez
November 8, 2024
5
out of
5
rating by Diczan Gonzalez
"Trabajo muy profesional. Están siempre a la orden. Hablan Español."
We responded:
"¡Muchas gracias por tu excelente reseña, Diczan! Nos alegra saber que quedaste satisfecho con nuestro servicio profesional y que pudimos asistirte en español. Estamos siempre a tu disposición para cualquier otra consulta o necesidad que tengas. -Lori Mullen"
Shawn Robinson
November 1, 2024
5
out of
5
rating by Shawn Robinson
"My recent interaction with Nora Best at Lori Mullens State farm agency was Exceptional! The process of switching all my policies to this new company was very competitive in pricing and seamless. 28 years with a company that lost touch with its customer was disheartening. Nora's knowledge and professionalism with insurance products and over all enthusiasm was a welcome relief. Thank you for welcoming a new customer!! Shawn Robinson"
We responded:
"Shawn, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Lori Mullen"