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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Carlee Pitman

August 7, 2026

5  out of  5
rating by Carlee Pitman
"I had the pleasure of working with Nicole. Very professional and prompt - looking forward to working with her and Lori Mullen Agency in the future!"
We responded:
"Thank you for the 5-star review of Lori Mullen’s team - we really appreciate your kind words! "
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Rick Farchione

August 6, 2026

5  out of  5
rating by Rick Farchione
"John Ratliff provided exceptional service! John was very knowledgeable and provided the requested information in a timely manor, making changes quickly to ensure I got the right product for me."
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Fayetteville insurance team. "
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Owen Andrews

August 5, 2026

5  out of  5
rating by Owen Andrews
"Nora Best was super helpful and took us without an appointment. We are new to the state and she helped us figure everything out and even gave us information to help us register our cars."
We responded:
"Owen, thank you for the fantastic review! We’re always here to support you with your insurance needs in Fayetteville. "
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Isabella Nanna

August 4, 2026

5  out of  5
rating by Isabella Nanna
"5 stars, more if I could! John was super nice, consistent, and honest! He walked me through the process and worked to find me an amazing deal! 🤩 Great customer service!!"
We responded:
"Isabella, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Lori Mullen and Team "
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Denise King

August 3, 2026

5  out of  5
rating by Denise King
"Had such a great connection when chatting with Nora. So cheerful and pleasant. She was also very knowledgeable and helpful."
We responded:
"Denise, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Fayetteville. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Lori Mullen and Team "
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Craig Staats

July 29, 2026

5  out of  5
rating by Craig Staats
"Great team!!!! Great Experience!!! Answers phone calls!!! Quick as Easy Recommend this Agent"
We responded:
"Craig, thank you for the amazing review! Our Fayetteville insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Lori Mullen, your State Farm Agent "
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Michelle Neider

July 23, 2026

5  out of  5
rating by Michelle Neider
"Great prices and super friendly staff! Prompt response returning phone calls. Excellent experience start to finish!!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Bows4You

July 22, 2026

5  out of  5
rating by Bows4You
"Amazing experience. Great customer service. Really took the time to explain things."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Ava Falvo

July 15, 2026

5  out of  5
rating by Ava Falvo
"I had a great experience working with Nicole at Lori Mullen’s State Farm. I to get insurance set up for a mutual customer, and she made the whole process quick and easy. She was friendly, knowledgeable, and answered all of my questions without making anything feel complicated. Excellent customer service and a smooth experience from start to finish. I highly recommend reaching out to Nicole if you need insurance!"
We responded:
"Ava, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Fayetteville insurance team is always here and happy to help. "
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Jake Lucarelli

July 13, 2026

5  out of  5
rating by Jake Lucarelli
"Very good service would recommend!"
We responded:
"Jake, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Trish Johnson

July 9, 2026

5  out of  5
rating by Trish Johnson
"Everyone is super nice and really get to know you. They aren't pushy and do whatever they can to get you the best deal!!! HIGHLY RECOMMEND!!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Fayetteville to know that you had such a wonderful experience with us here on State Farm Agent Lori Mullen’s Team."
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Jen Farnsworth

July 8, 2026

5  out of  5
rating by Jen Farnsworth
"John was extremely helpful, knowledgeable, and friendly when he set me up with my new insurance policy! He was easy to talk to and it was clear he wanted to make the process as easy as possible. I look forward to working with John and his team moving forward!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Lori Mullen’s Team. "
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Ian Shreve

July 7, 2026

5  out of  5
rating by Ian Shreve
"Nicole P. Was fantastic and made the process effortless. 10/10 would recommend!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Karolina Rendon Lopez

July 2, 2026

5  out of  5
rating by Karolina Rendon Lopez
"Excellent attention and service."
We responded:
"Thank you so much for the 5-star rating, Karolina! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Profile photo of Gokhan Uysal

Gokhan Uysal

July 1, 2026

5  out of  5
rating by Gokhan Uysal
"Nicole was very professional and attentive to assisting our mutual customer in her new auto policy change. Id highly recommend to anyone looking for new insurance"
We responded:
"Wow, thank you for the 5-star review, Gokhan! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Eric Thompson

June 30, 2026

5  out of  5
rating by Eric Thompson
"I had a terrific visit with Nora at Lori Mullen's office. Nora was very friendly and knowledgeable. She took as much time as I needed to answer all my questions and gave some great suggestions for my child's car insurance and adding boat insurance to my policy. Would recommend anyone to see her."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Lori Mullen’s Team. "
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Tracy Vogt

June 30, 2026

5  out of  5
rating by Tracy Vogt
"Your agents are very helpful and always on time with what I need.im very great full with everyone."
We responded:
"Thank you for your kind words, Tracy! We’re thrilled to hear that we have been helpful and timely in meeting your needs. Your gratitude means a lot to us, and we’re here for you whenever you need assistance! -Lori Mullen"
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aaronrevette

June 24, 2026

5  out of  5
rating by aaronrevette
"Spoke with Nicole regarding policy changes, she was extremely fluent and easy to work with! Also ID cards and binders were sent very quickly and waiting for me to review them before hanging up which was great! Thank you Nicole!"
We responded:
"aaronrevette, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Lori Mullen’s Team!"
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Ally White

June 22, 2026

5  out of  5
rating by Ally White
"Fast and efficient!"
We responded:
"Ally, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Lori Mullen’s Team!"
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Robin Clemens

June 20, 2026

5  out of  5
rating by Robin Clemens
"Shout out to Nicole @ Lori Mullen’s office.
She was such a champ!!
We were having trouble with the DMV while trying to register our vintage 1959 Metzendorf camper, but she went above and beyond to help us out!!
After multiple phone calls and document text messages we finally got it registered and are on our way camping."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Lori Mullen’s Team here in Fayetteville . "
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Chris Coia

June 15, 2026

5  out of  5
rating by Chris Coia
"Nicole and Lori are great switched from Geico and never looked back."
We responded:
"Thank you so much for the 5-stars, Chris! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Lori Mullen’s Team anytime."
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Frederica Graham

June 12, 2026

5  out of  5
rating by Frederica Graham
"I was looking for new insurance. State Farm contacted me several times and I answered an email to set up a call. Before we talked, the agent had loked up my information and was very prepared to talk to me. We left owed at my existing policy and he (John) compared what State Farm offers. I saw that I could save several hundred dollars a year, so I decided to sign up. John was very thorough in giving me all the options and even signed me up for automatic withdrawal. It was all easy and advantageous to me. I appreciated John’s attention to every detail and his personable approach. I felt like I made a new friend. He explained that his office is small and who I might encounter when I called. I like the personal touch that is offered by a small business. I was altogether satisfied with the entire process.
Frederica Graham"
We responded:
"We appreciate your review, Frederica. We are so happy that you had such a wonderful experience with State Farm Agent Lori Mullen’s Team here in Fayetteville ! "
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L S.

June 3, 2026

5  out of  5
rating by L S.
"Nicole was very helpful. Sent out my insurance as soon as possible and was patient with me. Addressed any questions and concerns quickly."
We responded:
"Thank you for taking the time to leave such a great review, L. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Nanda Packer

June 2, 2026

5  out of  5
rating by Nanda Packer
"Nora is the best! She is very attentive and responsive, always in a timely fashion. I couldn’t ask for a better agent."
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emmanuel serrano

June 1, 2026

5  out of  5
rating by emmanuel serrano
"Nicole is a very compassionate and knowledgeable professional."
We responded:
"Emmanuel, Thank you for your kind words and the 5 star review! We're glad to have met your expectations. Please don't hesitate to contact us with any questions or concerns! - Lori Mullen"