
State Farm® Insurance Agent Lori Mullen
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Blaze
April 30, 2025
"Nicole is extremely helpful, straightforward, honest, friendly, and informative. She is the best there and I recommend requesting her everytime."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Tyler Dessaure
April 28, 2025
"I worked with Nicole Pugh and she was an absolute god send helping me add a vehicle for a mutual customer of ours! She processed everything with no hiccups, in the shortest amount of time and i was beyond impressed. All on her birthday at that! The woman deserves a raise and a 1 week paid vacation"
"Hey Tyler! We’re thankful for your feedback! It’s our pleasure to assist you when it comes to helping you with your customers needs . If there is anything else we can do to help, please let us know! Lori Mullen"
Ross Perretta
April 24, 2025
"I work in car sales at Friendly Honda in Fayetteville and find myself calling upon Lori's office often. All of her customers rave about how amazing her team is, and I can see why! I had the pleasure of being helped but Nicole Pugh this morning. She made it so easy to help my customers and got me the documents I needed in a timely fashion and they were correct the first time. I would recommend giving them a shot to earn your business ( I certainly will be doing the same) because I know they will certainly take good care of you!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Richard Ireland
April 23, 2025
"Nicole and the staff in this office are helpful, courteous and prompt. It's great to have a professional team that gets things done right the first time. I recommend many of my auto purchase clients to stop here first! Sterling professionals."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Lori Mullen"
mark bukowski
April 22, 2025
"Nicole was very pleasant, knowledgeable, and understanding. I will be expecting to conduct all interactions with her in the feature. Thank you"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Lori Mullen"
Matthew Rabbia
April 21, 2025
"Nicole handled a policy change for a mutual customer for me today. In auto sales I deal with multiple agencies a week for insurance updates. Nicole made it quick and efficient. Great local customer service is why to use a local agent like Lori Mullen State Farm. Thanks again,"
Jeff Poltorak
April 17, 2025
"I recently called to make a change to an auto policy for a customer. Nicole was extremely helpful in getting me what I needed to complete the transaction. I deal with insurance companies everyday and this is rarely the case. Thank you for the exceptional customer service it was a nice change. This office must be a great company to do business with. Thank you Nicole."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your auto insurance needs, just let us know! - Lori Mullen"
God Hood
April 10, 2025
"great services provided and great people always willing to assist you. this location and its workers are the best I ever had for an insurance agency. This agency is always prompt, friendly and very accommodating."
"Thank you for the wonderful review! I'm pleased to hear that our team has provided you with such a positive experience. We work hard to give all of our Good Neighbors a five-star experience, so reviews like yours make us happy to read! If there is anything else we can assist you with, please don't hesitate to reach out! - Lori Mullen"
Kathleen Lamb
April 9, 2025
"It was a pleasure to work with Nicole. She was informative and timely in answering my questions. I highly recommend Lori Mullins insurance agency for your insurance needs."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Eliseo Martinez
April 3, 2025
"I recently had the pleasure of working with John. Not only did he help explain the coverage of my policy, he also helped me determine exactly what coverage would be best suited for me. Fantastic people, would highly recommend especially when you’re not exactly certain of what policy you should be getting."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Keirsten Olive
March 28, 2025
"I recently relocated to this area from Alabama last year and have had the pleasure of working with several representatives in the office. I have had a consistently positive experience with everyone thus far."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
William Mccart
March 27, 2025
"Recently , I had the the unpleasant task of searching for new homeowners insurance. However I was pleasantly surprised at how easy it was. I had the pleasure of speaking with Nora Best with the "Lori Mullen State Farm team". Not only did she find me a better rate and make my day , her professionalism and helpfulness in guiding me through the process was invaluable ! So wonderful to speak to a real human who understands the value of amazing customer service. NORA Best is the best in my book thank you so much! William Mccart Very satisfied customer"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Kathy Dukat
March 18, 2025
"I have been extremely satisfied with all the help that I have received from Lori, Nora and Nicole. All my questions are answered in a timely fashion. The whole group are kind, friendly and efficient."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Anthony Nucerino
March 18, 2025
"Fantastic Customer Service from Nora and Nicole!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Conner Simpson
March 14, 2025
"Nicole was wonderful! Great communication and very easy to work with. Would absolutely recommend to a family member or friend! Thank you again!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Lori Mullen"
Paulette Weber
March 11, 2025
"Very helpful and accommodating, as usual!"
"Thank you for the five stars and kind words, Paulette! I'm so glad to hear my team and I have provided you with a positive experience that exceeded your expectations. If there is anything else you need our help with, please don't hesitate to reach out. We are happy to help! - Lori "
Robert
March 6, 2025
"I have gotten excellent service every time I needed to contact Lori Mullen🪟 State Farm. Today Nicole provided better than excellent service Thank you!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Lori Mullen"
Jenn Winslow
March 6, 2025
"John is very knowledgable. When I first talked to him about switching my insurance I find out my Kia couldn't be insured through state farm. A few days later He calls back to let me know it could now be insured. Thanks John for looking out for all my insurance needs."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Lori Mullen"
Gertrude Coughlin
February 27, 2025
"My contact was with Nicole. She was a pleasure. Her knowledgeable, helpful, and confident demeanor put me at ease. Very friendly, professional representative for State Farm."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Lori Mullen"
Julie Gratien
February 25, 2025
"John was very helpful and easy to work with re: obtaining a homeowners policy for my dads house. Nicole was very gracious on the phone when I had to change my autopay method. Both John and Nicole expressed their condolences when my dad passed. This was above and beyond and very much appreciated."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Lori Mullen"
P O
February 23, 2025
"Lori, Nora and the entire office are smart, quick, and professional. I have appreciated their attention over the many years I’ve been a customer."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Lori Mullen"
Debby Donohue
February 18, 2025
"I've been working with The Lori Mullen State Farm Insurance Agency for over 20 years. I always appreciate their ability to help me at a moment's notice. They are always very supportive no matter the issue. I am very impressed with their level of knowledge regarding home owner & car insurance. Today l'd like to thank Nicole for helping me apply my AARP Smart Driver Safety Course to my auto insurance... all from home!! Once again, nice job Lori Mullen & TEAM!!"
"Thank you so much for your loyalty and trust over the past 20 years! We truly appreciate your kind words and are always here to support you whenever you need us. Nicole will be thrilled to hear that she was able to assist you—convenience and great service are what we strive for! If you ever need anything else regarding your home or auto insurance, don’t hesitate to reach out. Thanks again for being a valued part of The Lori Mullen State Farm family!"
Randi Downs
February 14, 2025
"Always helpful when we call! State Farm and Nicole have all the right answers! Thanks, Nicole, for your outstanding customer service!"
"Thank YOU Randi for your kind words. I'm happy that Nicole was able to be so helpful! Lori Mullen"
Kally kp
February 14, 2025
"I recently had the pleasure of working with John, an exceptional insurance agent who truly went above and beyond to ensure I had the best coverage for my needs. From the start, John demonstrated a deep understanding of the insurance industry and took the time to explain all the options available to me in a clear and concise manner. His dedication was evident throughout the entire process. John's willingness to answer all my questions made me feel confident in my decisions. He was always available to provide guidance and support, making the entire experience seamless. I was particularly impressed with his ability to tailor the insurance plan to fit my specific requirements, ensuring I received the best possible coverage at a competitive price. I highly recommend John to anyone in need of an insurance agent. His expertise, commitment, and genuine care for his clients set him apart from others in the field. Thanks to John, I now have peace of mind knowing that I am well-protected."
"Thank you for the wonderful review! John works very hard to make sure that he is able to help our customers. He will be so happy to see your fantastic review! Lori Mullen"
Paul Hartley
February 6, 2025
"Nicole helped me. She was very nice and helpful!"
"Thank you, Paul! I'm glad Nicole was able to help. Lori Mullen"