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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Paulette Weber

March 11, 2025

5  out of  5
rating by Paulette Weber
"Very helpful and accommodating, as usual!"
We responded:
"Thank you for the five stars and kind words, Paulette! I'm so glad to hear my team and I have provided you with a positive experience that exceeded your expectations. If there is anything else you need our help with, please don't hesitate to reach out. We are happy to help! - Lori "
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Robert

March 6, 2025

5  out of  5
rating by Robert
"I have gotten excellent service every time I needed to contact Lori Mullen🪟 State Farm. Today Nicole provided better than excellent service Thank you!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Lori Mullen"
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Jenn Winslow

March 6, 2025

5  out of  5
rating by Jenn Winslow
"John is very knowledgable. When I first talked to him about switching my insurance I find out my Kia couldn't be insured through state farm. A few days later He calls back to let me know it could now be insured. Thanks John for looking out for all my insurance needs."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Lori Mullen"
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Gertrude Coughlin

February 27, 2025

5  out of  5
rating by Gertrude Coughlin
"My contact was with Nicole. She was a pleasure. Her knowledgeable, helpful, and confident demeanor put me at ease. Very friendly, professional representative for State Farm."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Lori Mullen"
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Julie Gratien

February 25, 2025

5  out of  5
rating by Julie Gratien
"John was very helpful and easy to work with re: obtaining a homeowners policy for my dads house. Nicole was very gracious on the phone when I had to change my autopay method. Both John and Nicole expressed their condolences when my dad passed. This was above and beyond and very much appreciated."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Lori Mullen"
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P O

February 23, 2025

5  out of  5
rating by P O
"Lori, Nora and the entire office are smart, quick, and professional. I have appreciated their attention over the many years I’ve been a customer."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Lori Mullen"
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Debby Donohue

February 18, 2025

5  out of  5
rating by Debby Donohue
"I've been working with The Lori Mullen State Farm Insurance Agency for over 20 years. I always appreciate their ability to help me at a moment's notice. They are always very supportive no matter the issue. I am very impressed with their level of knowledge regarding home owner & car insurance. Today l'd like to thank Nicole for helping me apply my AARP Smart Driver Safety Course to my auto insurance... all from home!! Once again, nice job Lori Mullen & TEAM!!"
We responded:
"Thank you so much for your loyalty and trust over the past 20 years! We truly appreciate your kind words and are always here to support you whenever you need us. Nicole will be thrilled to hear that she was able to assist you—convenience and great service are what we strive for! If you ever need anything else regarding your home or auto insurance, don’t hesitate to reach out. Thanks again for being a valued part of The Lori Mullen State Farm family!"
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Randi Downs

February 14, 2025

5  out of  5
rating by Randi Downs
"Always helpful when we call! State Farm and Nicole have all the right answers! Thanks, Nicole, for your outstanding customer service!"
We responded:
"Thank YOU Randi for your kind words. I'm happy that Nicole was able to be so helpful! Lori Mullen"
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Kally kp

February 14, 2025

5  out of  5
rating by Kally kp
"I recently had the pleasure of working with John, an exceptional insurance agent who truly went above and beyond to ensure I had the best coverage for my needs. From the start, John demonstrated a deep understanding of the insurance industry and took the time to explain all the options available to me in a clear and concise manner. His dedication was evident throughout the entire process. John's willingness to answer all my questions made me feel confident in my decisions. He was always available to provide guidance and support, making the entire experience seamless. I was particularly impressed with his ability to tailor the insurance plan to fit my specific requirements, ensuring I received the best possible coverage at a competitive price. I highly recommend John to anyone in need of an insurance agent. His expertise, commitment, and genuine care for his clients set him apart from others in the field. Thanks to John, I now have peace of mind knowing that I am well-protected."
We responded:
"Thank you for the wonderful review! John works very hard to make sure that he is able to help our customers. He will be so happy to see your fantastic review! Lori Mullen"
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Paul Hartley

February 6, 2025

5  out of  5
rating by Paul Hartley
"Nicole helped me. She was very nice and helpful!"
We responded:
"Thank you, Paul! I'm glad Nicole was able to help. Lori Mullen"
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James Boswell

February 4, 2025

5  out of  5
rating by James Boswell
"Nora, at Lori Mullin State Farm, worked with me to switch over my auto insurance from another company. She explained the advantages and savings to bundling with my existing home owners policy. With the discounts and saving tools I was able to significantly improve my coverage amounts and pay the same as I was with my previous company. Thank you Nora and Lori!"
We responded:
"Thank you for the fantastic review James. So glad we could get you the coverage you need at a fair price! Lori Mullen"
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nataila palladino

February 4, 2025

5  out of  5
rating by nataila palladino
"Nicole was absolutely lovely. She made this process so much less stressful for me!!"
We responded:
"Natalia, thank you for the generous review. I'm glad Nicole was able to make it easy for you! Lori Mullen"
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RoseAnn Caporuscio

January 22, 2025

5  out of  5
rating by RoseAnn Caporuscio
"The agent, Nicole is quick to return my call and has the information immediately available for me"
We responded:
"RoseAnn, thank you for the 5 star review. Please let us know if you need us! Lori Mullen"
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Mary Petrocci

January 20, 2025

5  out of  5
rating by Mary Petrocci
"I highly recommend John to anyone looking for a reliable and trustworthy insurance agent! He is knowledgeable, responsive, and genuinely cared about finding the best solutions for my needs. His professionalism and dedication made the entire process smooth and stress free. I am extremely satisfied with the service provided!"
We responded:
"Mary, we are lucky to have John on our team. I'm glad to hear about your positive experience! Lori Mullen"
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Julian

January 15, 2025

5  out of  5
rating by Julian
"She was great with questions, patient, and knew everything that I needed answered."
We responded:
"Julian, Thank you for the five star review! Nicole works hard to help. I'm glad you found it a good experience. Lori Mullen"
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James Bender

January 7, 2025

5  out of  5
rating by James Bender
"This was my first actual visit to the office. Nicole gave me great service. Lori went through my policies and Nicole sent me up with an appointment to review my needs."
We responded:
"James, it was a pleasure to finally meet you in person! I'm looking forward to reviewing everything with you in our upcoming meeting. Lori Mullen"
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Ryan Marlin

January 3, 2025

5  out of  5
rating by Ryan Marlin
"Spoke with John about home and auto insurance. He is extremely professional and knowledgeable he helped us get an amazing bundle I highly recommend him and this location for all your insurance needs."
We responded:
"Ryan, thank you for your kind words. I'm glad John was able to help you and to provide you with an awesome experience! Lori Mullen"
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jasmine davila

December 28, 2024

5  out of  5
rating by jasmine davila
"I’m truly impressed with how you have managed to meet every goal set before you and your dedication. Thank you always for being there Vastie Davila."
We responded:
"Thank YOU for being a great customer! Our office strives to make your insurance easy. Let us know when you need us - we will be checking in! Lori Mullen - State Farm "
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David Hand

December 23, 2024

5  out of  5
rating by David Hand
"I have had them for years and they have always strived to give me the best coverage and lowest possible price."
We responded:
"Thank you for the kind review, David! We're here for you....just let us know when you need us. - Lori Mullen"
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John Downs

December 22, 2024

5  out of  5
rating by John Downs
"Nicole was a tremendous help! She was super attentive and patient, and answered every question I had. She made our transaction seamless and made our lives easier-well done Nicole and thank you!"
We responded:
"Thanks, John! Nora is an amazing asset to our office. She knows her stuff and is committed to providing our customers with exactly the right policies for their needs!"
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Lori Winslow

December 18, 2024

5  out of  5
rating by Lori Winslow
"The team at state farm has been extremely helpful and flexible with my work schedule. They gave me great rates and walked me through every step during the entire process. John is awesome and very professional!"
We responded:
"Thank you for the wonderful feedback, Lori! We're so glad to hear that you had a positive experience with our team. We appreciate your support and look forward to assisting you again in the future! -Lori Mullen "
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MICHAEL LIZZI

December 18, 2024

5  out of  5
rating by MICHAEL LIZZI
"I just recently updated my insurance for my antique auto. They were very helpful and answered all of my questions. Things went very smooth and all the staff I talked to was very knowledgeable. I recommend this office to everyone who needs insurance help."
We responded:
"Thank you, Michael, for your kind words about our office and your experience with us! I am glad that we were able to help you out and get you the answers to your questions. Don’t hesitate to reach out should you need any further assistance! - Lori Mullen"
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Zombie Stalker

December 17, 2024

5  out of  5
rating by Zombie Stalker
"Great service fantastic people!!! 100% satisfied."
We responded:
"Thank you for your kind words and review! I am pleased to hear that we were able to give you such amazing service and that you were satisfied with your experience with us, don’t hesitate to reach out should you need any assistance going forward! - Lori Mullen"
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Brianna Shampine

December 9, 2024

5  out of  5
rating by Brianna Shampine
"I recently decided to get a quote on auto insurance just because I recently had an increase elsewhere, I spoke with John who was very knowledgeable and helpful. Over all everything got taken care of in a timely manner and I'm very satisfied with the over all experience."
We responded:
"Thank you, Brianna, for the wonderful review! I am pleased to hear that we were able to give you the service and assistance with your auto insurance that you were looking for and that you were satisfied with your visit. Feel free to give us a call if you come across any questions! - Lori Mullen"
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Mark Mcavan

December 9, 2024

5  out of  5
rating by Mark Mcavan
"Have been with Lori for a couple years. have never had a single issue. Incredibly responsive anytime I've had questions, be it by text, email, phone or in person. Have felt like simply a number. Lori's staff is also top notch."
We responded:
"Thanks, Mark! I really appreciate the review. It’s so important to me that we treat our customers like they’re our neighbors, not just policy holders! Insurance issues can happen at any time, and we always want to be there for you when you need it most."