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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jake Lucarelli

July 13, 2026

5  out of  5
rating by Jake Lucarelli
"Very good service would recommend!"
We responded:
"Jake, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Trish Johnson

July 9, 2026

5  out of  5
rating by Trish Johnson
"Everyone is super nice and really get to know you. They aren't pushy and do whatever they can to get you the best deal!!! HIGHLY RECOMMEND!!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Fayetteville to know that you had such a wonderful experience with us here on State Farm Agent Lori Mullen’s Team."
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Jen Farnsworth

July 8, 2026

5  out of  5
rating by Jen Farnsworth
"John was extremely helpful, knowledgeable, and friendly when he set me up with my new insurance policy! He was easy to talk to and it was clear he wanted to make the process as easy as possible. I look forward to working with John and his team moving forward!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Lori Mullen’s Team. "
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Ian Shreve

July 7, 2026

5  out of  5
rating by Ian Shreve
"Nicole P. Was fantastic and made the process effortless. 10/10 would recommend!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Karolina Rendon Lopez

July 2, 2026

5  out of  5
rating by Karolina Rendon Lopez
"Excellent attention and service."
We responded:
"Thank you so much for the 5-star rating, Karolina! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Gokhan Uysal

July 1, 2026

5  out of  5
rating by Gokhan Uysal
"Nicole was very professional and attentive to assisting our mutual customer in her new auto policy change. Id highly recommend to anyone looking for new insurance"
We responded:
"Wow, thank you for the 5-star review, Gokhan! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Eric Thompson

June 30, 2026

5  out of  5
rating by Eric Thompson
"I had a terrific visit with Nora at Lori Mullen's office. Nora was very friendly and knowledgeable. She took as much time as I needed to answer all my questions and gave some great suggestions for my child's car insurance and adding boat insurance to my policy. Would recommend anyone to see her."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Lori Mullen’s Team. "
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Tracy Vogt

June 30, 2026

5  out of  5
rating by Tracy Vogt
"Your agents are very helpful and always on time with what I need.im very great full with everyone."
We responded:
"Thank you for your kind words, Tracy! We’re thrilled to hear that we have been helpful and timely in meeting your needs. Your gratitude means a lot to us, and we’re here for you whenever you need assistance! -Lori Mullen"
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aaronrevette

June 24, 2026

5  out of  5
rating by aaronrevette
"Spoke with Nicole regarding policy changes, she was extremely fluent and easy to work with! Also ID cards and binders were sent very quickly and waiting for me to review them before hanging up which was great! Thank you Nicole!"
We responded:
"aaronrevette, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Lori Mullen’s Team!"
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Ally White

June 22, 2026

5  out of  5
rating by Ally White
"Fast and efficient!"
We responded:
"Ally, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Lori Mullen’s Team!"
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Robin Clemens

June 20, 2026

5  out of  5
rating by Robin Clemens
"Shout out to Nicole @ Lori Mullen’s office.
She was such a champ!!
We were having trouble with the DMV while trying to register our vintage 1959 Metzendorf camper, but she went above and beyond to help us out!!
After multiple phone calls and document text messages we finally got it registered and are on our way camping."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Lori Mullen’s Team here in Fayetteville . "
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Chris Coia

June 15, 2026

5  out of  5
rating by Chris Coia
"Nicole and Lori are great switched from Geico and never looked back."
We responded:
"Thank you so much for the 5-stars, Chris! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Lori Mullen’s Team anytime."
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Frederica Graham

June 12, 2026

5  out of  5
rating by Frederica Graham
"I was looking for new insurance. State Farm contacted me several times and I answered an email to set up a call. Before we talked, the agent had loked up my information and was very prepared to talk to me. We left owed at my existing policy and he (John) compared what State Farm offers. I saw that I could save several hundred dollars a year, so I decided to sign up. John was very thorough in giving me all the options and even signed me up for automatic withdrawal. It was all easy and advantageous to me. I appreciated John’s attention to every detail and his personable approach. I felt like I made a new friend. He explained that his office is small and who I might encounter when I called. I like the personal touch that is offered by a small business. I was altogether satisfied with the entire process.
Frederica Graham"
We responded:
"We appreciate your review, Frederica. We are so happy that you had such a wonderful experience with State Farm Agent Lori Mullen’s Team here in Fayetteville ! "
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L S.

June 3, 2026

5  out of  5
rating by L S.
"Nicole was very helpful. Sent out my insurance as soon as possible and was patient with me. Addressed any questions and concerns quickly."
We responded:
"Thank you for taking the time to leave such a great review, L. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Nanda Packer

June 2, 2026

5  out of  5
rating by Nanda Packer
"Nora is the best! She is very attentive and responsive, always in a timely fashion. I couldn’t ask for a better agent."
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emmanuel serrano

June 1, 2026

5  out of  5
rating by emmanuel serrano
"Nicole is a very compassionate and knowledgeable professional."
We responded:
"Emmanuel, Thank you for your kind words and the 5 star review! We're glad to have met your expectations. Please don't hesitate to contact us with any questions or concerns! - Lori Mullen"
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Aaron Mavins

June 1, 2026

5  out of  5
rating by Aaron Mavins
"Courteous staff and extremely efficient, I highly recommend this agent."
We responded:
"Aaron, thank you for your kind words! We're proud to provide courteous and efficient service to our customers throughout Central New York. Helping with Home insurance, Auto insurance and Life insurance needs is our top priority. If you or anyone you know needs reliable insurance solutions in Central New York, don’t hesitate to contact us!
Lori
At the Lori Mullen State Farm Agency
SFAutoquote.com
315-446-4432"
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Bob Martino

May 29, 2026

5  out of  5
rating by Bob Martino
"Friendly, Helpful and Efficient! Thank you Nicole for a quick and perfect transaction!"
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Robert HardenburghIII

May 22, 2026

5  out of  5
rating by Robert HardenburghIII
"John was very awesome had my policy done super quick and effiecently through the entire process and kept me stress free easiest process and was a new car recommend to anyone who gets nervous when comes to insurance"
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Nick Managan

May 22, 2026

5  out of  5
rating by Nick Managan
"Very helpful and responsive team."
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Michelle Weyers

May 18, 2026

5  out of  5
rating by Michelle Weyers
"Excellent customer service and attention to details."
We responded:
"Michelle, it is a pleasure to hear what a wonderful experience you have had with my team. Thank you for the kind words!

State Farm Agent - Lori Mullen"
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Michael Brandt

April 30, 2026

5  out of  5
rating by Michael Brandt
"Met with John a couple weeks ago to discuss my long term plans. He was super helpful and gave amazing information regarding my new policy. I look forward to working with him and State Farm more in the future."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Lori Mullen’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Steve Mrsich

April 28, 2026

5  out of  5
rating by Steve Mrsich
"nice people! got me documents quickly!"
We responded:
"Steve, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Lori Mullen’s Team—we are always here to help!"
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Sheena Baucus

April 22, 2026

5  out of  5
rating by Sheena Baucus
"Love state farm! Best office around! Nicole always has the answer or knows how to find it! Always helpful and understanding!"
We responded:
"Sheena, thank you so much for the kind words! We’re thrilled to hear you’re loving State Farm and that Nicole has been there for you with answers, support, and a great experience. Providing friendly, knowledgeable service for auto insurance and helping protect local families is what we strive for every day.
If you ever need help with a policy or a quote, we’re always here—thanks again for choosing our State Farm office!
Lori Mullen - State Farm Agent
315-446-4432
SFAutoquote.com"
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Richard Hemmerlein

April 16, 2026

5  out of  5
rating by Richard Hemmerlein
"I just bought a used car from my son who is getting his license. Nicole handled the insurance on the vehicle expertly. Thanks again, Nicole!"
We responded:
"Richard, congratulations on the new car—and great job getting things set up for your son’s license! We’re so glad Nicole was able to handle the used vehicle insurance details smoothly and efficiently.
Helping drivers and families throughout our community with car insurance coverage is exactly why we’re here. Thank you for trusting our State Farm office—we appreciate you!
Lori Mullen - State Farm Agent
315-446-4432
SFAutoquote.com"