State Farm® Insurance Agent Lori Mullen
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tony From Syracuse
September 8, 2025
5
out of
5
rating by Tony From Syracuse
"After my father passed away, me and my brother were left his house and quite frankly I was really outside my depth when it came to things such as Home owners insurance, But thankfully, Nicole and Lori helped me navigate this tricky situation and got me the best possible result… They were very patient with me and my bothers questions and we had a lot of them. they are very knowledgeable in all the areas of insurance as they also handle my car insurance, I totally recommend them and their branch and had a absolutely wonderful experience"
We responded:
"Tony, we’re honored by your positive feedback! We look forward to continuing to provide you with great service for your home and auto insurance! If there is anything else we can do for your insurance needs, just let us know! Lori Mullen"
Robert Sklnner
September 4, 2025
5
out of
5
rating by Robert Sklnner
"Been with State Farm for many years. Lori has been great and for the past few years Nichole has helped us with many things. Never any issues , always clear and gets us covered with what we need. Very aware of our needs and explains things well. Recommend Nicole for all your insurance needs ."
We responded:
"Hey Bob! Thank you for your positive review and shout-out to Nora! I am happy to hear she was able to assist by making a confusing issue clear for you. If you have any questions or concerns that arise, please do not hesitate to stop by or give us a call. We are here for Good Neighbors like you! -Lori - your State Farm Agent"
Jacob Gonzalez
August 28, 2025
5
out of
5
rating by Jacob Gonzalez
"As a dealer, Nicole was super easy to work with aswell as polite."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Ryan Mayer
August 24, 2025
5
out of
5
rating by Ryan Mayer
"What an amazing staff. Not only did I make a good switch. I was able to in the end save money on my auto insurance. They check up on you and they help you save the most money. They will sit down with you and go over your entire policy. Letting you know what you can get rid of or increase not to pay more but to be better off if something was to happen to you. I highly recommend them if you are looking for auto or home insurance or making a switch. They will take care of all your needs."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Lori Mullen"
Zenetta Knapp
August 22, 2025
5
out of
5
rating by Zenetta Knapp
"Nora is the bomb for real! I had to get small business insurance ASAP and she made it happen easily and quickly! All through email so I didn't have to take time away from work. She emailed me back with every question I had and made things happen for me and my business. I LOVE State Farm and how affordable they are and also how the Lori Mullen office always strives to take care of their customers in the best way!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Lori Mullen"
Red Langley
August 21, 2025
5
out of
5
rating by Red Langley
"Nora has been great helping me figure out the nitty gritty of insurance as a new driver!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Lori Mullen"
Kevin Liedka
August 14, 2025
5
out of
5
rating by Kevin Liedka
"Excellent customer service, Nicole was very helpful, and professional!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Lori Mullen"
Yousif Din
August 12, 2025
5
out of
5
rating by Yousif Din
"Nicole was a very good person and very helpful. Thank you."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Lori Mullen"
Turgut Ercan
August 6, 2025
5
out of
5
rating by Turgut Ercan
"Great insurance great agent Nicole is very helpful."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Munjed Marji
August 1, 2025
5
out of
5
rating by Munjed Marji
"Amazing work, very quick and very helpful, the experience was great easy and hassle free. Recommend 10/10"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Lisa Torres
July 31, 2025
5
out of
5
rating by Lisa Torres
"We’ve been with State Farm for years, in different states, and have always had wonderful service. At this office, specifically, we have had highly personalized service over the last 5 years from Lori, Nora and Nicole. Just today, Nicole spent over an hour on the phone with me getting my insurance needs updated and making sure all my questions were answered. She was friendly, patient, and personable as well as knowledgeable about how to best handle our changes. Thank you to Nicole, and to everyone at Lori Mullen State Farm for taking great care of us over the years!"
We responded:
"Lisa, thank you for taking the time to review our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs now and in the future. Lori Mullen"
Ron Krystyniak
July 30, 2025
5
out of
5
rating by Ron Krystyniak
"Fast efficient service. Always a pleasure to work with. Good coverage compared to other policies."
We responded:
"Ron, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Lori Mullen"
Raffaella
July 29, 2025
5
out of
5
rating by Raffaella
"Nicole is lovely and has a genuineness that is often difficult to find these days, so I for one really appreciate people like her. Her patience and generosity is just a few more awesome qualities. Leadership qualities💜"
We responded:
"Raffaella. thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Lori Mullen"
Kelly Hale
July 28, 2025
5
out of
5
rating by Kelly Hale
"Very Friendly people to work with. Quick and easy process to help a mutual customer"
We responded:
"Kelly, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Lori Mullen"
Mark Bell
July 25, 2025
5
out of
5
rating by Mark Bell
"Efficient and great service!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Jerome R
July 23, 2025
5
out of
5
rating by Jerome R
"Called on behalf of a mutual customer and was all done within 5 minutes. Great service!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
reina motor
July 23, 2025
5
out of
5
rating by reina motor
"Very happy to work with them, as a car dealer we don't often see a company take car of their customer as well as them."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Sharif Ismail
July 16, 2025
5
out of
5
rating by Sharif Ismail
"Contact Nicole for your for all your home and auto insurance needs. Takes care of things quickly and accurately and is so easy to work with. As good as it gets."
Michelle Dornes
July 11, 2025
5
out of
5
rating by Michelle Dornes
"everyone at the office is always very Friendly and professional, especiallyNicole who is ALWAYS amazing at answering my random questions!"
James Brody
June 30, 2025
5
out of
5
rating by James Brody
"I've been with this office for at least 7 years and have always had great customer service. Most recently I requested a new boat policy on a Friday afternoon, and Nora worked her magic and had me insured and on the lake by the end of the day. She even managed to save me money on my car and homeowners policy at the same time!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us and your auto insurance, home insurance and boat insurance. Your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Lori Mullen"
Paul Hartley
June 25, 2025
5
out of
5
rating by Paul Hartley
"Nicole helped me. She was very nice and helpful! I really mean this!"
We responded:
"Thank you, Paul! I'm glad Nicole was able to help. Lori Mullen"
Margo Lynne
June 24, 2025
5
out of
5
rating by Margo Lynne
"Great customer service!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Christopher Hillanbrand
June 20, 2025
5
out of
5
rating by Christopher Hillanbrand
"Lori Mullen State Farm office is fantastic Nicole there handled everything I asked her and more went above and beyond her job to make sure that I had the information I needed to take seven points off my license worked all day just for me to get the right information I needed for my lawyer. She is fantastic…. If you need a down to earth Diligent State Farm representative go to Laurie Mullen and ask for Nicole.thanks again for everything"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Megan Anne
June 20, 2025
5
out of
5
rating by Megan Anne
"Very helpful, fast and efficient services. Worked hard on my claim and I was extremely satisfied. Highly recommend. -Chris H"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Jeffrey Wagner
June 18, 2025
5
out of
5
rating by Jeffrey Wagner
"Nicole was awesome!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"