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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tracy Vogt

Tracy Vogt

October 10, 2024

5  out of  5
rating by Tracy Vogt
"Your agents are very helpful and always on time with what I need.im very great full with everyone."
We responded:
"Thank you for your kind words, Tracy! We’re thrilled to hear that we have been helpful and timely in meeting your needs. Your gratitude means a lot to us, and we’re here for you whenever you need assistance! -Lori Mullen"
Profile photo of Mikayla Nuesch-Brock

Mikayla Nuesch-Brock

October 10, 2024

5  out of  5
rating by Mikayla Nuesch-Brock
"Nora is so knowledgeable and is always so helpful with making sure I have the best policies to fit my needs!!!"
We responded:
"Thank you, Mikayla, for your fantastic review! We’re glad to hear that Nora's expertise and support have made a positive impact on your experience. Your satisfaction means a lot to us, and we’re here to help whenever you need! -Lori"
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emmanuel serrano

August 26, 2024

5  out of  5
rating by emmanuel serrano
"Lori and staff are very nice, informative and helpful folks. Very happy with their service. Would recommend 100%."
We responded:
"Emmanuel, Thank you for your kind words and the 5 star review! We're glad to have met your expectations. Please don't hesitate to contact us with any questions or concerns! - Lori Mullen"
Profile photo of Mary Lovely

Mary Lovely

August 23, 2024

5  out of  5
rating by Mary Lovely
"I enjoyed working with Lori to make sure we had enough insurance, but also where we could save money. she was informative, helpful and fun to work with! Happy to have her agency as our insurance partner."
We responded:
"Mary, Thank you for your fantastic review! We're happy to help your family with their insurance needs. Don't hesitate to contact us whenever you need us. - Lori Mullen"
Profile photo of Sumoe S

Sumoe S

July 29, 2024

5  out of  5
rating by Sumoe S
"This agency staff are very friendly and responsive!!"
We responded:
"Thank you, Sumoe, for the wonderful review! We appreciate your kind words and are so glad to hear you had a good experience with us and we provided you with a friendly and attentive environment and answered all of your questions. If you need any further assistance, give us a call or stop in! - Lori"
Profile photo of Ashley Langley

Ashley Langley

June 25, 2024

5  out of  5
rating by Ashley Langley
"Always very, very good with getting back to me very prompt. Very good response never have an issue and this place is very flexible."
We responded:
"Ashley, Thank you for taking the time to leave such a positive review! As the owner of the business, I am delighted to hear that our team has consistently provided you with excellent and prompt communication. We take great pride in our commitment to exceptional customer service. Flexibility is one of our core values, and we are thrilled to know that you have found our business to be accommodating to your needs. We believe in going above and beyond to ensure a seamless experience for our customers, and it's gratifying to hear that we have met your expectations. We sincerely appreciate your support and kind words. If there is anything else we can assist you with, please do not hesitate to reach out. We look forward to serving you again in the future. Lori Mullen"
Profile photo of Alexa Geller

Alexa Geller

June 15, 2024

5  out of  5
rating by Alexa Geller
"My family and I have been working with Lori Mullen & her wonderful crew for years now and I can definitely say my experience has been exceptional! Lori and her team are attentive, personal and always quick to respond with the exact information I need. I will continue to work with them."
We responded:
"Alexa, Thanks taking the time to share your fantastic experience! We really appreciate your kind words and are delighted to hear that you have had an exceptional experience working with our incredible crew. We strive to provide attentive and personalized service to all our valued customers, and it is rewarding to know that we have met your expectations. Your satisfaction is our utmost priority, and we are thrilled that we have been able to deliver the exact information you need promptly. Thank you for being a valued member of our State Farm family. We look forward to serving you for many more years to come. Lori Mullen"
Profile photo of Ross Barton

Ross Barton

June 14, 2024

5  out of  5
rating by Ross Barton
"Bella was a great help! She got me what I needed in a timely fashion, and I would gladly do business with the Lori Mullen Agency again in the future!"
We responded:
"Ross, thank you for sharing your experience with us! We are thrilled to hear that Bella provided you with excellent assistance and that she was able to promptly provide you with the information you needed. At the Lori Mullen Agency, we take pride in our team's dedication to delivering exceptional service, and we are delighted that Bella was able to meet your expectations. Your satisfaction is our top priority, and we appreciate your kind words regarding the efficiency and timeliness of our service. Thank you once again for your kind words and for choosing to work with the Lori Mullen Agency. We look forward to serving you again in the future. Lori Mullen"
Profile photo of C. Cas

C. Cas

June 7, 2024

5  out of  5
rating by C. Cas
"A very enjoyable experience. These people are friendly and professional. I felt immediately at ease with Nora Best. She was relaxed and approachable and went out of her way to explain everything in detail and answer all my questions. I am more than satisfied. Thank you Nora, Bella and Lori!!"
We responded:
"Thank you for the fantastic review! I'm so happy that you had a pleasant experience with us. Please don't hesitate to contact us with any questions or other needs we can help you with. Lori Mullen"
Profile photo of Juanita Guadalupe

Juanita Guadalupe

June 3, 2024

5  out of  5
rating by Juanita Guadalupe
"Lori a sido de mucha ayuda para mi en la búsqueda de mi seguro de casa. Ella hizo todo lo posible para que yo pudiese entender todo en español. Ya que no habló inglés. Muchas gracias"
We responded:
": ¡Gracias por los maravillosos comentarios, Juanita! Me alegra saber que nuestro equipo le brindó una experiencia positiva. Es importante que todos nuestros Buenos Vecinos comprendan sus opciones y se sientan seguros de sus elecciones, por eso me alegra que haya entendido su cobertura. Si hay algo más en lo que podamos ayudarle, háganoslo saber. -Lori Mullen "
Profile photo of Paulette Weber

Paulette Weber

May 14, 2024

5  out of  5
rating by Paulette Weber
"Lori and staff are very helpful and are always willing to listen to me. My most recent experience was twofold and I found that Lori went way beyond my expectations finding a resolution to my concern."
We responded:
"Thank you for the five stars and kind words, Paulette! I'm so glad to hear my team and I have provided you with a positive experience that exceeded your expectations. If there is anything else you need our help with, please don't hesitate to reach out. We are happy to help! - Lori "
Profile photo of maypud alzola

maypud alzola

May 13, 2024

5  out of  5
rating by maypud alzola
"Muy buena comunicación con los clientes y eficiencia en las solicitudes, te ayudan a encontrar lo que necesitas y sobre todo te atienden muy amablemente gracias al equipo por su ayuda"
We responded:
"Gracias por las amables palabras. Nos esforzamos por brindar el mejor servicio a todos nuestros clientes. Si hay algo más en lo que podamos ayudarle, no dude en contactarnos. Estamos aquí para buenos vecinos como usted. Lori Mullen"
Profile photo of Brent Harrington

Brent Harrington

May 8, 2024

5  out of  5
rating by Brent Harrington
"I've been with State Farm for over 15 years now for auto insurance. Recently, I was in need of business owners insurance and an additional vehicle. Nora was extremely helpful with every question and situation that came about. She went above and beyond helping set up my business owners insurance. I highly recommend using this state farm branch. Thank you very much for everything you guys do! I'll continue using this branch for many years to come, I'm sure."
We responded:
"Brent, thank you so much for the wonderful review! I'm thrilled to hear that Nora was able to assist you with getting additional coverage and that you would recommend us to others. It is our pleasure to care for Good Neighbors like you. Please don't hesitate to reach out if there is anything else we can help you with! - Lori Mullen "
Profile photo of God Hood

God Hood

May 6, 2024

5  out of  5
rating by God Hood
"great services provided and great people always willing to assist you. this location and its workers are the best I ever had for an insurance agency."
We responded:
"Thank you for the wonderful review! I'm pleased to hear that our team has provided you with such a positive experience. We work hard to give all of our Good Neighbors a five-star experience, so reviews like yours make us happy to read! If there is anything else we can assist you with, please don't hesitate to reach out! - Lori Mullen"
Profile photo of Marcelo Martinez Martinez

Marcelo Martinez Martinez

April 22, 2024

5  out of  5
rating by Marcelo Martinez Martinez
"Thanks for the good service. Good Team. And for the great help they offer. I recommend it 100%."
We responded:
"Thanks for the positive feedback, Marcelo! I'm happy to hear you had a great experience working with our team. If there is anything else we can assist you with, please let us know. - Lori Mullen "
Profile photo of Chris Segars Sr

Chris Segars Sr

March 13, 2024

5  out of  5
rating by Chris Segars Sr
"Ive been a Lori Mullen State Farm customer for over 10 years. They have always been the most helpful when taking care of my account. Always open to face to face connections. Always making recommendations to save money. A great insurance company ran by a great person. A+++"
We responded:
"Thanks so much Chris! We love helping our customers with their insurance needs! Lori"
Profile photo of Gretchen Bridendolph

Gretchen Bridendolph

February 13, 2024

5  out of  5
rating by Gretchen Bridendolph
"Bella is always helpful and expedient! Thanks!!"
We responded:
"Thanks for the great feedback and five stars, Gretchen! I am glad to hear Bella has been helpful to you. If there is anything else she or I can assist you with, please feel free to stop by or give us a call. We are happy to help! -Lori "
Profile photo of Carrie Sweeney

Carrie Sweeney

January 18, 2024

5  out of  5
rating by Carrie Sweeney
"I have had a life insurance policy with this office for about 42 years and everyone has always been very friendly, knowledgeable and helpful!"
We responded:
"Thank you Carrie! We appreciate your trust and support!"
Profile photo of Abby D.

Abby D.

October 18, 2023

5  out of  5
rating by Abby D.
"I have been with this branch for almost ten years. Never had any issues with them. Currently working with Nora and she has been amazing! Super friendly, knowledgeable and helpful. She has assisted me patiently with my never ending questions regarding life insurance, business insurance and more. I highly recommend Nora and this branch!"
Profile photo of Heather Haywood

Heather Haywood

October 3, 2023

5  out of  5
rating by Heather Haywood
"We have been customers since 1997. Lori and her amazing team have been our agent for years !! They are willing to help anytime we call/text/email. Thank you Lori Mullen State Farm!"
We responded:
"Heather, thank you for your kind words and for being a loyal Good Neighbor for over 20 years! If there is anything we can assist you with, please don’t hesitate to stop by or give us a call. We are here for Good Neighbors like you -Lori - your State Farm Agent"
Profile photo of Robert Sklnner

Robert Sklnner

September 29, 2023

5  out of  5
rating by Robert Sklnner
"Everyone, especially Nora has been great over the years. Just helped us out with a bit of confusing involved issue. All came out well. Very recommended office ."
We responded:
"Hey Bob! Thank you for your positive review and shout-out to Nora! I am happy to hear she was able to assist by making a confusing issue clear for you. If you have any questions or concerns that arise, please do not hesitate to stop by or give us a call. We are here for Good Neighbors like you! -Lori - your State Farm Agent"
Profile photo of Murray Miron

Murray Miron

August 30, 2023

5  out of  5
rating by Murray Miron
"Been with them for two decades, give or take, and I've never had an issue. Quite the opposite: customer service is always impeccable, and even their phone system is more advanced than I've encountered elsewhere (very rarely need to provide information to agents, they just seem to have an appropriate amount of it tied to my number). Mobile app is flawless, payments are never withheld, premiums have a reasonable grace period, so on and so forth. Top marks all around."
We responded:
"Murry, thank you for the kind words and five stars! We truly appreciate your support over the past two decades. I’m glad to hear that you've consistently had positive experiences with our customer service and advanced phone system. We're glad our mobile app, smooth payments, and reasonable grace periods have met your expectations. If there is anything we can assist you with, please reach out. We are here for Good Neighbors like you! -Lori "
Profile photo of Yanet Perez

Yanet Perez

August 29, 2023

5  out of  5
rating by Yanet Perez
"Un trabajo súper excelente y una atención maravillosa. Tuve la asistencia de la agente Nora ella es excepcional y quede súper complacida. Ya he recomendado a amigos con State Farm."
We responded:
"Yanet, muchas gracias por tus amables palabras sobre nuestro equipo. Me alegra mucho saber que Nora pudo ayudarlo con su excelente servicio al cliente. ¡Reseñas como esta nos hacen saber que estamos haciendo algo bien! Si podemos ayudarle con algo, háganoslo saber. Estamos aquí para Buenos Vecinos como tú -Lori"
Profile photo of Victor Manuel Cabrera Ulloa

Victor Manuel Cabrera Ulloa

August 28, 2023

5  out of  5
rating by Victor Manuel Cabrera Ulloa
"Es la mejor!!!!"
We responded:
"Víctor, ¡muchas gracias por las cinco estrellas y las amables palabras sobre nuestro equipo! Nos esforzamos por ser los mejores, por lo que es fantástico saber que estamos haciendo un gran trabajo en eso. Si hay algo en lo que podamos ayudarle, visítenos o llámenos. ¡Estamos aquí para Buenos Vecinos como usted! -Lori "
Profile photo of Deanna O'Kipney

Deanna O'Kipney

August 11, 2023

5  out of  5
rating by Deanna O'Kipney
"Very responsive and knowledgeable! The customer service has been excellent. Nora has been very helpful with all of our questions. We are very happy with our decision to move our insurance to Lori."
We responded:
"Deanna, thank you for letting me know how Nora was able to help you. Moving insurance companies is a big decision and I am very happy you chose our State Farm office. Please know you will get the same great service now and into the future. Let us know when we can help. Lori Mullen - State Farm Agent"