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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Richard Hemmerlein

April 16, 2026

5  out of  5
rating by Richard Hemmerlein
"I just bought a used car from my son who is getting his license. Nicole handled the insurance on the vehicle expertly. Thanks again, Nicole!"
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Lenora G.

April 10, 2026

5  out of  5
rating by Lenora G.
"The way of the world today has been EXTREMELY stressful so when you come across AMAZING business interactions/people I HAVE to let others know. This office is amazing, the conversations were relatable, and the effort to give a great experience….top tier!"
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Brian Richards

April 10, 2026

5  out of  5
rating by Brian Richards
"I worked with Nicole at the office and she was extremely knowledgeable and efficient. I love getting to work with them when I have the opportunity."
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Torin O'Leary

March 25, 2026

5  out of  5
rating by Torin O'Leary
"I have worked with a lot of Insurance agencies over the last 5 years, they are extremely helpful, efficient, and willing to go the extra mile!"
We responded:
"Thank you, Torin, for the 5-star review and for trusting the Lori Mullen Agency. We’re glad to hear our team has been helpful, efficient, and willing to go the extra mile. Providing responsive support and clear guidance is what we aim for every day as your local insurance agency—whether you’re reviewing coverage, updating policies, or comparing options. If you ever need help with auto, home, renters, or business insurance, we’re here to help in our community. Lori Mullen State Farm Agent, 315-446-4432, SFautoquote.com"
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COOL 6UY 07

March 20, 2026

5  out of  5
rating by COOL 6UY 07
"Had such a great time setting up my life insurance. John was such a big help."
We responded:
"Thank you for the great review! We’re happy to hear you had such a positive experience setting up your life insurance. John will appreciate the shout-out—our team works hard to make the life insurance process clear, comfortable, and tailored to your needs. If you ever want to review your coverage or explore additional options, we’re here to help. Lori Mullen State Farm Agent 315-446-4432 SFautoquote.com"
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sangeetha subramanian

March 20, 2026

5  out of  5
rating by sangeetha subramanian
"Everyone is very friendly and they great service and support."
We responded:
"Sangeetha, thank you for the kind review! We’re glad you found everyone friendly and that our service and support stood out. Our team is committed to delivering helpful, reliable customer care and making insurance simple—whether you need assistance with auto, home, renters, life, or business coverage. We appreciate you choosing us. Lori Mullen State Farm Agent 315-446-4432 SFautoquote.com"
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Kim Stafford

March 18, 2026

5  out of  5
rating by Kim Stafford
"Wonderful people to do business with. So very glad we found each other on my search for less expensive insurance."
We responded:
"Kim, thank you for the wonderful review! We’re truly glad you found us during your search for more affordable insurance. Our team is committed to helping you compare options, maximize discounts, and find the right coverage at a price that fits—whether it’s auto, home, renters, or life insurance. We appreciate the opportunity to do business with you and look forward to being your local insurance resource. Lori Mullen State Farm Agent 315-446-4432 SFautoquote.com"
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Jeffrey Wagner

March 16, 2026

5  out of  5
rating by Jeffrey Wagner
"Nicole was awesome!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Michael B

March 13, 2026

5  out of  5
rating by Michael B
"Nicole Pugh is a Rockstar. Lori Mullen agency is the place to shop insurance. 10/10!"
We responded:
"Thank you for the amazing review, Michael! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. Lori Mullen - State Farm Agent SFautoquote.com 315-446-4432"
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Mark Rupp

March 9, 2026

5  out of  5
rating by Mark Rupp
"Very professional and courteous!"
We responded:
"Mark, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience.  Lori Mullen - State Farm Agent SFAutoquote.com 315-446-4432"
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Adam Praxl

March 7, 2026

5  out of  5
rating by Adam Praxl
"Major help with getting all insurance in order for daughters new car"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Lori Mullen’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! Lori Mullen - State Farm Agent SFAutoquote.com 315-446-4432"
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Joe McConnell

March 6, 2026

5  out of  5
rating by Joe McConnell
"Nora effectively communicates with customers, providing them with timely updates on changes and additional insurance options that can be incorporated into their existing plans."
We responded:
"Joe, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, our team is just a call or email away! Lori Mullen - State Farm Agent SFAutoquote.com 315-446-4432"
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Jon Schloegel

March 5, 2026

5  out of  5
rating by Jon Schloegel
"Lori and her team were very helpful and easy to work with. They answered all my questions and made the insurance process simple. I really appreciate the great service and would recommend them to anyone looking for insurance."
We responded:
"Thank you so much for the 5-stars, Jon! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help!  Lori Mullen - State Farm Agent SFAutoquote.com 315-446-4432"
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Benjamin Parrinello

March 3, 2026

5  out of  5
rating by Benjamin Parrinello
"Nicole and team help make modifying your policy super easy and fast."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. Lori Mullen - State Farm Agent SFautoquote.com 315-446-4432"
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Michael schlueter

February 26, 2026

5  out of  5
rating by Michael schlueter
"Smooth quick transactions. Right to the point and on my way. Just what I wanted. Thank you"
We responded:
"Thank you for your kind review of our Team. We appreciate it! Lori Mullen - State Farm Agent SFautoquote.com 315-446-4432"
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Michael Michael

February 25, 2026

5  out of  5
rating by Michael Michael
"Very knowledgeable and they are fast at getting the task at hand done."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! Lori Mullen - State Farm Agent SFautoquote.com 315-446-4432"
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Tom Bowers

February 13, 2026

5  out of  5
rating by Tom Bowers
"John Ratliff provided with outstanding service! He was not only extremely helpful, but was professional as well!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Lori Mullen’s Team. Lori Mullen - State Farm Agent SFautoquote.com 315-446-4432"
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Derek Millard

February 13, 2026

5  out of  5
rating by Derek Millard
"Nicole, Nora and Laurie have been great with assisting me in akk my insurance needs."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Lori Mullen’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! Lori Mullen - State Farm Agent SFautoquote.com 315-446-4432"
Profile photo of Devinee Guereschi

Devinee Guereschi

February 13, 2026

5  out of  5
rating by Devinee Guereschi
"Nicole was quick to send me the policy information I needed"
We responded:
"Hey Devinee, We are grateful and appreciate the time you took to leave your review. We're always happy to help so don't hesitate to contact us if you ever need anything. We're always happy to assist so don't hesitate to reach out to us if you need anything. Please let us know what we can do for you in the future."
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Yanling Cui

February 12, 2026

5  out of  5
rating by Yanling Cui
"Nicole was incredibly patient and responsible throughout the whole process. Since I only have a learner’s permit, I had many questions about getting car insurance. She took the time to explain everything clearly and handled my policy very carefully and professionally. I truly appreciate her patience and support. Highly recommend!"
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s coop

February 12, 2026

5  out of  5
rating by s coop
"Nora was very nice and helpful"
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Patrick Saba

February 10, 2026

5  out of  5
rating by Patrick Saba
"I have always had a great experience working with the team. Nicole helped me with both my homeowners and rental insurance, was extremely knowledgeable, and anticipated all of my questions before I even asked them. Very nice, professional, and patient throughout the process. Highly recommend!"
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Yoshi G

February 9, 2026

5  out of  5
rating by Yoshi G
"Nicole is AMAZING!!!! She’s professional, she is an active listener and she understands her clients. With someone who has been with Lori’s office for some years now, I can’t stop speaking highly of the team. Everyone is wonderful to work with but NICOLE! She’s a rockstar"
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Jordan Kallstrom

February 6, 2026

5  out of  5
rating by Jordan Kallstrom
"Nicole was a great help and I enjoyed speaking with her on the phone."
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Marissa Hayes

January 30, 2026

5  out of  5
rating by Marissa Hayes
"John was extremely helpful in helping me get my life insurance!!!"
We responded:
"Hey Marissa! Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Lori Mullen’s Team.  "