State Farm® Insurance Agent Lori Mullen
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Nanda Packer
June 2, 2026
5
out of
5
rating by Nanda Packer
"Nora is the best! She is very attentive and responsive, always in a timely fashion. I couldn’t ask for a better agent."
emmanuel serrano
June 1, 2026
5
out of
5
rating by emmanuel serrano
"Nicole is a very compassionate and knowledgeable professional."
We responded:
"Emmanuel, Thank you for your kind words and the 5 star review! We're glad to have met your expectations. Please don't hesitate to contact us with any questions or concerns! - Lori Mullen"
Aaron Mavins
June 1, 2026
5
out of
5
rating by Aaron Mavins
"Courteous staff and extremely efficient, I highly recommend this agent."
We responded:
"Aaron, thank you for your kind words! We're proud to provide courteous and efficient service to our customers throughout Central New York. Helping with Home insurance, Auto insurance and Life insurance needs is our top priority. If you or anyone you know needs reliable insurance solutions in Central New York, don’t hesitate to contact us! Lori At the Lori Mullen State Farm Agency SFAutoquote.com 315-446-4432"
Bob Martino
May 29, 2026
5
out of
5
rating by Bob Martino
"Friendly, Helpful and Efficient! Thank you Nicole for a quick and perfect transaction!"
Robert HardenburghIII
May 22, 2026
5
out of
5
rating by Robert HardenburghIII
"John was very awesome had my policy done super quick and effiecently through the entire process and kept me stress free easiest process and was a new car recommend to anyone who gets nervous when comes to insurance"
Nick Managan
May 22, 2026
5
out of
5
rating by Nick Managan
"Very helpful and responsive team."
Michelle Weyers
May 18, 2026
5
out of
5
rating by Michelle Weyers
"Excellent customer service and attention to details."
We responded:
"Michelle, it is a pleasure to hear what a wonderful experience you have had with my team. Thank you for the kind words! State Farm Agent - Lori Mullen"
Michael Brandt
April 30, 2026
5
out of
5
rating by Michael Brandt
"Met with John a couple weeks ago to discuss my long term plans. He was super helpful and gave amazing information regarding my new policy. I look forward to working with him and State Farm more in the future."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Lori Mullen’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Steve Mrsich
April 28, 2026
5
out of
5
rating by Steve Mrsich
"nice people! got me documents quickly!"
We responded:
"Steve, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Lori Mullen’s Team—we are always here to help!"
Sheena Baucus
April 22, 2026
5
out of
5
rating by Sheena Baucus
"Love state farm! Best office around! Nicole always has the answer or knows how to find it! Always helpful and understanding!"
We responded:
"Sheena, thank you so much for the kind words! We’re thrilled to hear you’re loving State Farm and that Nicole has been there for you with answers, support, and a great experience. Providing friendly, knowledgeable service for auto insurance and helping protect local families is what we strive for every day. If you ever need help with a policy or a quote, we’re always here—thanks again for choosing our State Farm office! Lori Mullen - State Farm Agent 315-446-4432 SFAutoquote.com"
Richard Hemmerlein
April 16, 2026
5
out of
5
rating by Richard Hemmerlein
"I just bought a used car from my son who is getting his license. Nicole handled the insurance on the vehicle expertly. Thanks again, Nicole!"
We responded:
"Richard, congratulations on the new car—and great job getting things set up for your son’s license! We’re so glad Nicole was able to handle the used vehicle insurance details smoothly and efficiently. Helping drivers and families throughout our community with car insurance coverage is exactly why we’re here. Thank you for trusting our State Farm office—we appreciate you! Lori Mullen - State Farm Agent 315-446-4432 SFAutoquote.com"
Lenora G.
April 10, 2026
5
out of
5
rating by Lenora G.
"The way of the world today has been EXTREMELY stressful so when you come across AMAZING business interactions/people I HAVE to let others know. This office is amazing, the conversations were relatable, and the effort to give a great experience….top tier!"
We responded:
"Lenora, thank you for sharing this! We completely understand how stressful things can feel, and it means a lot that you had an amazing experience with our team. Our office is built on real conversations, clear guidance, and making the process easier—so you feel confident in your coverage. We’re proud to serve the community and we appreciate your “top tier” feedback. Thanks again for choosing our State Farm agency! Lori Mullen - State Farm Agent 315-446-4432 SFAutoquote.com"
Brian Richards
April 10, 2026
5
out of
5
rating by Brian Richards
"I worked with Nicole at the office and she was extremely knowledgeable and efficient. I love getting to work with them when I have the opportunity."
We responded:
"Brian, we’re so happy to hear you had a great experience working with Nicole! Thank you for recognizing her knowledge and efficiency—providing helpful, reliable insurance support (and making it easy to get the answers you need) is our priority. When you have the opportunity, we’d love to see you again—thanks for trusting our State Farm office! Lori Mullen - State Farm Agent 315-446-4432 SFAutoquote.com"
Torin O'Leary
March 25, 2026
5
out of
5
rating by Torin O'Leary
"I have worked with a lot of Insurance agencies over the last 5 years, they are extremely helpful, efficient, and willing to go the extra mile!"
We responded:
"Thank you, Torin, for the 5-star review and for trusting the Lori Mullen Agency. We’re glad to hear our team has been helpful, efficient, and willing to go the extra mile. Providing responsive support and clear guidance is what we aim for every day as your local insurance agency—whether you’re reviewing coverage, updating policies, or comparing options. If you ever need help with auto, home, renters, or business insurance, we’re here to help in our community. Lori Mullen State Farm Agent, 315-446-4432, SFautoquote.com"
COOL 6UY 07
March 20, 2026
5
out of
5
rating by COOL 6UY 07
"Had such a great time setting up my life insurance. John was such a big help."
We responded:
"Thank you for the great review! We’re happy to hear you had such a positive experience setting up your life insurance. John will appreciate the shout-out—our team works hard to make the life insurance process clear, comfortable, and tailored to your needs. If you ever want to review your coverage or explore additional options, we’re here to help. Lori Mullen State Farm Agent 315-446-4432 SFautoquote.com"
sangeetha subramanian
March 20, 2026
5
out of
5
rating by sangeetha subramanian
"Everyone is very friendly and they great service and support."
We responded:
"Sangeetha, thank you for the kind review! We’re glad you found everyone friendly and that our service and support stood out. Our team is committed to delivering helpful, reliable customer care and making insurance simple—whether you need assistance with auto, home, renters, life, or business coverage. We appreciate you choosing us. Lori Mullen State Farm Agent 315-446-4432 SFautoquote.com"
Kim Stafford
March 18, 2026
5
out of
5
rating by Kim Stafford
"Wonderful people to do business with. So very glad we found each other on my search for less expensive insurance."
We responded:
"Kim, thank you for the wonderful review! We’re truly glad you found us during your search for more affordable insurance. Our team is committed to helping you compare options, maximize discounts, and find the right coverage at a price that fits—whether it’s auto, home, renters, or life insurance. We appreciate the opportunity to do business with you and look forward to being your local insurance resource. Lori Mullen State Farm Agent 315-446-4432 SFautoquote.com"
Jeffrey Wagner
March 16, 2026
5
out of
5
rating by Jeffrey Wagner
"Nicole was awesome!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Michael B
March 13, 2026
5
out of
5
rating by Michael B
"Nicole Pugh is a Rockstar. Lori Mullen agency is the place to shop insurance. 10/10!"
We responded:
"Thank you for the amazing review, Michael! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. Lori Mullen - State Farm Agent SFautoquote.com 315-446-4432"
Mark Rupp
March 9, 2026
5
out of
5
rating by Mark Rupp
"Very professional and courteous!"
We responded:
"Mark, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. Lori Mullen - State Farm Agent SFAutoquote.com 315-446-4432"
Adam Praxl
March 7, 2026
5
out of
5
rating by Adam Praxl
"Major help with getting all insurance in order for daughters new car"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Lori Mullen’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! Lori Mullen - State Farm Agent SFAutoquote.com 315-446-4432"
Joe McConnell
March 6, 2026
5
out of
5
rating by Joe McConnell
"Nora effectively communicates with customers, providing them with timely updates on changes and additional insurance options that can be incorporated into their existing plans."
We responded:
"Joe, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, our team is just a call or email away! Lori Mullen - State Farm Agent SFAutoquote.com 315-446-4432"
Jon Schloegel
March 5, 2026
5
out of
5
rating by Jon Schloegel
"Lori and her team were very helpful and easy to work with. They answered all my questions and made the insurance process simple. I really appreciate the great service and would recommend them to anyone looking for insurance."
We responded:
"Thank you so much for the 5-stars, Jon! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! Lori Mullen - State Farm Agent SFAutoquote.com 315-446-4432"
Benjamin Parrinello
March 3, 2026
5
out of
5
rating by Benjamin Parrinello
"Nicole and team help make modifying your policy super easy and fast."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. Lori Mullen - State Farm Agent SFautoquote.com 315-446-4432"
Michael schlueter
February 26, 2026
5
out of
5
rating by Michael schlueter
"Smooth quick transactions. Right to the point and on my way. Just what I wanted. Thank you"
We responded:
"Thank you for your kind review of our Team. We appreciate it! Lori Mullen - State Farm Agent SFautoquote.com 315-446-4432"